I double-dare you to top this backdrop, Hyatt.

Previously on Midlife Crisis Crossover:

Every year since 1999 my wife Anne and I have taken a trip to a different part of the United States and visited attractions, wonders, and events we didn’t have back home in Indianapolis. From 1999 to 2003 we did so as best friends; from 2004 to the present, as husband and wife. For 2017 our ultimate destination of choice was the city of Baltimore, Maryland. You might remember it from such TV shows as Homicide: Life on the Street and The Wire, not exactly the most enticing showcases to lure in prospective tourists. Though folks who know me best know I’m one of those guys who won’t shut up about The Wire, a Baltimore walkabout was Anne’s idea. Setting aside my fandom, as a major history buff she was first to remind skeptics who made worried faces at us for this plan that Maryland was one of the original thirteen American colonies and, urban decay notwithstanding, remains packed with notable history and architecture from ye olde Founding Father times. In the course of our research we were surprised to discover Baltimore also has an entire designated tourist-trap section covered with things to do. And if we just so happened to run across former filming locations without getting shot, happy bonus…

In our travelogues we rarely share in-depth about our hotel experiences. The three-diamond service level that usually fits our vacation budget doesn’t lend itself to many five-star anecdotes of above-and-beyond awesomeness. If we mention the hotel in context other than as a basic setting, that’s not always a good thing. Exhibit A: the Hyatt Place where we stayed in Baltimore. Our check-in process on Day Two was one of our Bottom 5 hotel experiences to date. And the drawbacks didn’t end with that single evening full of hitches. A week after we returned home from this trip, I reviewed my credit card bill and found that the Hyatt charged us a second time for the five nights we’d prepaid through AAA, and charged us full price rather than the agreed-upon sale price. It took me a month of negotiations between the two companies to get the larger, erroneous charge off my bill, long enough for it to incur a finance charge while I waited.

Thankfully our final hotel stay on our 2017 road trip was the complete opposite of our Baltimore Hyatt letdown.

Continue reading →